Everything You Need for WhatsApp in Bitrix24
Powerful features to streamline your customer communication.
Send & Receive Rich Messages
Exchange text, audio, images, videos, PDFs, and more through WhatsApp directly from your Bitrix24 CRM.
Audio Messages from Bitrix24
Record and send audio messages directly from the Bitrix24 interface without switching apps.
Marketing Campaigns
Send WhatsApp messages through Bitrix24 Marketing module campaigns to reach your audience at scale.
Automation Rules
Trigger WhatsApp messages automatically through Bitrix24 automation rules and business processes.
Contact Center Integration
Fully integrated with Bitrix24 Contact Center for unified customer communication management.
Template Messages with Buttons
Send pre-approved WhatsApp template messages with interactive buttons for quick customer responses.
See 24Zap in Action
Watch how 24Zap connects WhatsApp to your Bitrix24 CRM.
Get Started in 3 Simple Steps
Set up your WhatsApp integration in minutes.
1
Install from Marketplace
Install 24Zap from the Bitrix24 Marketplace in one click.
2
Connect Your WhatsApp
Scan the QR code to link your WhatsApp number to Bitrix24.
3
Start Messaging
Send and receive WhatsApp messages directly from your CRM.